Privacy Policy

Portuguese Tile Society respects your privacy and is committed to protecting your personal information in accordance with applicable European Union data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We may collect:

• name
• email address
• shipping address
• billing address
• payment details
• order history
• uploaded images for custom orders
• website usage information

Payment information is processed securely through third-party payment providers and is not stored directly by Portuguese Tile Society.

How We Use Information

We use personal information to:

• process orders
• provide customer support
• communicate about purchases
• fulfill custom tile requests
• improve website functionality
• comply with legal obligations

We do not sell personal information to third parties.

Marketing Emails

If you subscribe to our mailing list, we may send occasional emails about:

• new collections
• promotions
• preservation initiatives
• company updates

You may unsubscribe at any time using the unsubscribe link included in marketing emails.

Cookies

This website may use cookies and similar technologies to improve functionality, analytics, and user experience.

Users located in the European Union may be presented with cookie consent options where required by law.

Data Retention

We retain personal information only as long as necessary for:

• order fulfillment
• legal obligations
• accounting requirements
• customer service purposes

Your Rights Under GDPR

Individuals located within the European Union may have the right to:

• request access to personal data
• request correction of inaccurate data
• request deletion of personal data
• object to certain processing activities
• request data portability
• withdraw consent where applicable

Requests may be sent to hello@transferencewebdesign.com.

Third-Party Services

We may use trusted third-party services for:

• payment processing
• shipping
• website analytics
• email marketing

These providers process data in accordance with their own privacy policies and applicable laws.

Contact

For privacy-related questions or requests, contact:

Portuguese Tile Society
info@portuguesetilesociety.com